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FAQ

 

What is the benefit for an aviation community member to register a .aero domain?

Aviation community members benefit from a structured and controlled Internet domain, in which they can protect and promote their brand names over the Internet. The new .aero domain hierarchy strives to create names that make sense - making it easier for your customers to find you on the web.

e.g. .aero names can simply be:

  • www.companyname.aero
  • www.trademark.aero
  • www.companyname.airline.aero
  • www.companyname.airport.aero

How can I obtain a .aero domain?

If you are eligible for .aero domain names (i.e. are a member of the aviation community), you simply have to purchase through the following address : our .AERO registration system.

Why is .aero more expensive than other domains?

Other domains such as .com are open to everybody - there are no restrictions and as such the registration is less complicated and cheaper to maintain. As .aero is restricted to members of the aviation community, we have to verify each potential registrant to ensure they are a valid aviation member before admitting them to .aero. We are required to do this by ICANN, but furthermore - it is essential to maintain the integrity of .aero, and to prove to the aviation community that .aero is a trusted place to do business.

How do I prove I am a valid member of the aviation community?

There are different types of proof required dependant upon which aviation sector you belong to - e.g. Airline Operating Certificate or pilot's licence. Registrars will advise which proof you will need. Once this is established you can be issued with an ID to purchase your names.

How do I get my aviation community membership ID?

Follow the instruction given trough our .AERO registration system and we will process your application.

Do the Registrars (.aero shops) operate through SITA?

No, SITA is the official sponsor of .aero and as such can not process applications for .aero names. This is done by independent Registrars - accredited by ICANN (Internet Corporation for Assigned Names and Numbers) and authorised by SITA.

How can I find out if a domain name is available?

Use the 'whois' tools for a listing of available domain names. Please note that policy restrictions may apply on certain names.

What is the minimum contract for a .aero name?

2 years.

Will my .aero website be able to co-exist with my current .com extension?

Yes.

When can I start using my .aero domain name?

As soon as your registration is completed, you can start using your new .aero domain. Click here > Who uses .aero? < to see which .aero sites are already active.

How can I notify aviation colleagues of the .aero initiative?

Simply send them a .aero e-card by email, all you have to do is customise your message and type their email address in the 'send to' field - click on the .aero e-card button above.

Further questions about .aero?

You can send us your queries through the 'contact us' button if you have any queries over the processing of your application for .aero names.

Can I change my registrar and how?

Yes. To request a transfer, you should contact your new registrar for details of the procedure. There may be a cost associated with the transfer and it may differ for various registrars. The transfer will result in one year extension of the current registration period.

Who can change my DNS?

You can modify your DNS information from your customer management panel on line.

When will my .aero site be operational?

Once you have prepared your site and provided your name server details, you should see your web site operational in about 12 / 48 hours.

 
 
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